Privacy Policy

Last updated April 27, 2026.

This Privacy Policy describes how Nilo Toys (“we,” “us,” or “our”) collects, uses, and shares information when you visit https://nilotoys.com or purchase from us. We are committed to protecting your privacy and complying with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable privacy laws.

Information We Collect

We collect information you provide directly to us, including:

Order information: name, shipping address, billing address, email address, phone number, and payment information when you place an order.
Account information: username, password, and order history if you create an account.
Communications: any information you provide when you contact customer service, submit a product registration, or respond to a survey.
Newsletter subscriptions: email address when you sign up for our marketing list.

We automatically collect technical information when you visit our site, including IP address, browser type, device information, pages viewed, and referring URLs. This is collected through cookies and similar technologies.

How We Use Your Information

To process and fulfill your orders, including shipping and customer service.
To respond to your inquiries and provide support.
To send marketing emails (only if you have opted in, you can unsubscribe at any time).
To improve our website, products, and services.
To detect, prevent, and address fraud or security issues.
To comply with legal obligations.

How We Share Your Information

We do not sell your personal information for monetary consideration. We share information only with:

Service providers who help us operate our business (payment processors such as PayPal, shipping carriers such as FedEx, email service providers, and hosting providers).
Legal authorities when required by law, subpoena, or to protect our rights.
Business transfers in the event of a merger, acquisition, or sale of all or part of our business.

Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights:

Right to know what personal information we collect, use, and share about you.
Right to delete your personal information, subject to certain exceptions.
Right to correct inaccurate personal information.
Right to opt out of the sale or sharing of your personal information.
Right to limit the use and disclosure of sensitive personal information.
Right to non-discrimination for exercising these rights.

To exercise any of these rights, contact us at support@nilotoys.com or call (800) 872-6456. You can also visit our Do Not Sell or Share My Personal Information page.

Cookies

We use cookies to remember your preferences, keep you logged in, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but some site features may not work correctly.

Children’s Privacy

Our products are intended for children, but our site is intended for adult purchasers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at support@nilotoys.com and we will delete it.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated through our site or by email.